About our company: Montana Capital Car Title Loans has been helping consumers get ahead since 2007. We began with just one in the San Fernando Valley, but have since expanded and now servicing customers in many cities across California.
About the department: As a Loan Officer, you will be part of our Sales Department. Our department is made up of professional sales agents who work as a team to meet daily, weekly and monthly goals and provide great customer service.
Job Duties: This description outlines general expectations for this position, but in no way limits the tasks expected for this job. All employees should expect to help each other in order to meet the needs of the business at that time.
- Provide exceptional customer service to all of consumers
- Complete outbound calls to potential clients and establish an initial relationship with clients
- Explain the advantages of working with Montana Capital as opposed to any of our competitors
- Clearly communicate loan requirements and prepare loan application for Underwriter’s review
- Meet or exceed daily, weekly, and monthly sales goals
- A minimum of 2 year of over the phone sales experience
- Ability to adjust to new procedures and requirements
- Professional communication and outstanding customer service skills
- Ability to work methodically under pressure
- Enthusiastic personality with extremely high motivation
- Knowledge of Outlook programs and Internet
- Flexibility to work evening shifts and weekends
- Bi-lingual Spanish